Nairobi Serena Hotel - Nairobi
Indulge in Kenya's premier resorts and 5-star hotels, perfect for discerning travelers seeking eco-lodges amid Tsavo's wild expanses or tranquil lakeside hotels overlooking Lake Naivasha. Ascend to mountain retreats on Mount Kenya for breathtaking views, unwind at wellness retreats with infinity pools in Diani and all-inclusive escapes in Watamu. Budget-friendly options and pet-friendly stays await in historic Lamu Island, business hotels in Nairobi boast rooftop amenities. Book in Kenya here!
Nairobi Serena Hotel
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.2/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.2/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Car hire
Outdoor fireplace
Luggage storage
Bar
Delivered food is securely covered
Cashless payment available
Kid-friendly buffet
Room service
Massageadditional charge
Children's playground
Business centreadditional charge
Physical distancing in dining areas
Guest accommodation is disinfected between stays
Private parking
First aid kit available
Lower bathroom sink
Swimming pool
Shuttle service
Smoke alarms
Linens, towels and laundry washed in accordance with local authority guidelines
Spa facilities
CCTV outside property
Barber/beauty shop
Tour desk
Express check-in/check-out
Fax/photocopyingadditional charge
Spa and wellness centre
Babysitting/child servicesadditional charge
24-hour front desk
Staff follow all safety protocols as directed by local authorities
Breakfast takeaway containers
Airport shuttle
Fitness
Lift
Free parking
Parking on site
Daily housekeeping
All plates, cutlery, glasses and other tableware have been sanitized
Hand sanitizer in guest accommodation and key areas
Packed lunches
Kids' pool
Designated smoking area
Physical distancing rules followed
Garden
Use of cleaning chemicals that are effective against Coronavirus
Coffee house on site
Shared stationery such as printed menus, magazines, pens, and paper removed
Key card access
Restaurant
Emergency cord in bathroom
Facilities for disabled guests
Process in place to check health of guests
Saunaadditional charge
Parking
Dry cleaningadditional charge
Breakfast in the room
Outdoor furniture
Sun loungers or beach chairs
Spa lounge/relaxation area
Toilet with grab rails
Ironing serviceadditional charge
Air conditioning
Trouser pressadditional charge
Lockers
Safety deposit box
Airport shuttle (additional charge)
Laundryadditional charge
Fitness centre
Sun umbrellas
Kid meals
Currency exchange
Screens or physical barriers placed between staff and guests in appropriate areas
Snack bar
Food can be delivered to guest accommodation
Fire extinguishers
24-hour security
Non-smoking throughout
Concierge service
Face masks for guests available
WiFi available in all areas
Free WiFi
Soundproof rooms
Wine/champagneadditional charge
CCTV in common areas
Spa/wellness packages
Outdoor pool
WiFi
Non-smoking rooms
Security alarm
Invoice provided
Meeting/banquet facilitiesadditional charge
Terrace
Wheelchair accessible
Internet services
Shuttle service (additional charge)
