Serena Beach Resort & Spa - Mombasa
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Serena Beach Resort & Spa
Mombasa Shanzu
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
8.7/10
No. of rooms
59
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
8.7/10
Situated directly on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views over the Indian Ocean. Guests can dine beside the outdoor pool in the extensive tropical gardens.
All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room is equipped with a TV, minibar and private bathroom.
Serena Hotel contains a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the garden terrace.
A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club.
Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organise an airport shuttle to Moi Airport 18 km away.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Family Room. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony. It is equipped with a TV, minibar and a private bathroom. ;
Superior Room. This air-conditioned room has a bed surrounded by a mosquito net, and offers views of the garden. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Queen Room Garden View. This room offers a balcony with a view. It is equipped with a TV, minibar and a private bathroom. ;
Superior Room Sea View. This air-conditioned room has a bed surrounded by a mosquito net and offers a balcony with a view of the Indian Ocean. It is equipped with a TV, minibar and a private bathroom. ;
Deluxe Twin Garden View Room. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds. ;
Zanzibar Suite Garden View. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Physical distancing in dining areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Sun loungers or beach chairs
Shared stationery such as printed menus, magazines, pens, and paper removed
Live music/performance
Packed lunches
Spa facilities
Outdoor furniture
Airport shuttle
Snorkellingadditional charge
Parking
24-hour front desk
Delivered food is securely covered
Indoor play area
Windsurfing
Process in place to check health of guests
Access to health care professionals
Free WiFi
24-hour security
Invoice provided
Cashless payment available
Personal trainer
Games room
Entertainment staff
Private check-in/check-out
Divingoffsiteadditional charge
Steam room
Tour or class about local cultureadditional charge
Key access
Hot tub/Jacuzzi
Fitness
Aerobics
Darts
Ironing serviceadditional charge
Coffee house on site
Table tennis
Billiards
Safety deposit box
Babysitting/child servicesadditional charge
First aid kit available
Non-smoking rooms
Spa and wellness centreadditional charge
Restaurant
Beachfront
Kids' outdoor play equipment
Swimming pool
Smoke alarms
Kid mealsadditional charge
Airport pick upadditional charge
Fitness classes
Shared lounge/TV area
Linens, towels and laundry washed in accordance with local authority guidelines
Board games/puzzles
Themed dinner nights
All plates, cutlery, glasses and other tableware have been sanitized
Lockers
Minimarket on site
Fitness/spa locker rooms
Walking toursadditional charge
Tennis court
CCTV in common areas
Breakfast takeaway containers
Airport shuttle (additional charge)
Use of cleaning chemicals that are effective against Coronavirus
Express check-in/check-out
Cooking classadditional charge
Bar
Wine/champagne
Dry cleaningadditional charge
Kid-friendly buffet
Bowling
Car hire
Garden
Game drivesadditional charge
Fire extinguishers
Sun terrace
Guest accommodation is disinfected between stays
Squash
Sun umbrellas
Property is cleaned by professional cleaning companies
Outdoor pool
CCTV outside property
Spa/wellness packages
Fax/photocopyingadditional charge
Facilities for disabled guests
Currency exchange
Golf course (within 3 km)additional charge
Guest accommodation sealed after cleaning
Internet services
Live sport events (broadcast)
Concierge service
Daily housekeeping
Free parking
Security alarm
BBQ facilitiesadditional charge
Shuttle service (additional charge)
Tour desk
Food can be delivered to guest accommodation
Room service
Kids' pool
Karaokeadditional charge
Staff follow all safety protocols as directed by local authorities
Terrace
Business centreadditional charge
Evening entertainment
Key card access
Laundryadditional charge
Face masks for guests available
Air conditioning
Snack bar
Luggage storage
Shuttle service
Massageadditional charge
Private parking
Family rooms
Hand sanitizer in guest accommodation and key areas
Sauna
Physical distancing rules followed
Yoga classes
Screens or physical barriers placed between staff and guests in appropriate areas
Trouser pressadditional charge
Outdoor pool (all year)
Parking on site
Fitness centre
Water sport facilities on siteadditional charge
Special diet menus (on request)
Happy houradditional charge
WiFi available in all areas
Breakfast in the room
Airport drop offadditional charge
Baby safety gates
Children's playground
WiFi
Tennis equipment
Meeting/banquet facilitiesadditional charge
Beach
Designated smoking area
Fishingoffsiteadditional charge
